Questions and answers
Getting started
How do I get my finances into Sigmoney?
Upload a bank statement: in an account tap Upload statement and pick a PDF, CSV, Excel file or photo. Or in your bank app tap Share → Sigmoney on a statement. Transactions are sorted automatically.
Which banks does Sigmoney know?
Hundreds of banks and brokers from around the world – for example Tatra banka, Revolut, Interactive Brokers and Trading 212.
Do I have to connect Sigmoney to my bank?
No. Sigmoney doesn't connect to your bank and has no access to your money – it only works with the statements you give it.
How do I record a cash payment?
On the Overview tap Quick entry (+), enter the amount and category. You can also keep cash as a separate account.
Numbers and accounts
Why doesn't my account balance match?
Some banks (for example Tatra banka) don't include the balance in the statement. The app asks for it after the upload and then calculates from your transactions. Uploading statements without gaps helps – tap the bell on the Overview to see which are missing since when.
What is Net worth?
Everything you own – accounts, investments and assets – minus debts, converted to your main currency at European Central Bank rates.
Why aren't investments counted as spending?
Money sent to ETFs or savings isn't spent, only moved. In the Summary you see it separately as “Of which invested”.
How do I change the language or main currency?
Settings → Appearance and language.
Categories, budgets and payments
How do I fix a payment's category?
Tap the transaction and pick another category. A rule for all similar payments is in Settings → Categories.
How do I set a budget?
Open Budgets, pick a category and a monthly amount. Each budget shows how much was paid from which account.
How does the app know my regular payments?
It finds payments that repeat – rent, insurance, subscriptions – by itself. The Payment calendar shows what's coming, and you can add your own.
Notifications
How do I turn notifications on or off?
Settings → Notifications – each kind separately. If you blocked them on your phone, turn them on in your phone's settings for Sigmoney.
How do I change when I'm reminded of a new statement?
Tap the bell on the Overview and choose for each account after how many days you want a reminder (7 by default).
Privacy and security
Who can see my data?
Only you. Your data is stored in the EU (Ireland) and the database hands it only to your account. We don't sell it, show no ads, and not even the operator sees your transactions or balances.
How do I lock the app?
Settings → Security: set a code and unlocking with your face or fingerprint.
How do I download a backup?
Settings → Export data: a complete backup in one file (you also restore it there) and spreadsheets for Excel.
How do I delete my account?
Settings → Profile → Delete account. Everything is permanently erased – accounts, statements and settings.
I forgot my password.
On the sign-in screen tap Forgot password?, enter your email and you'll get a code for a new password.
More
Can I use Sigmoney on my computer?
Yes, sign in at app.sigmoney.com with the same account.
Something doesn't work or I have an idea.
Settings → Help → Report a problem / idea, or write to kontakt@sigmoney.com. We read every message.